* Discounts vary and must be verified through the insurance provider. Proof of security monitoring is provided by Link Home Security upon monitoring account activation and verification of signal and must be submitted to the insurance provider to receive any applicable insurance discount.
We ordered our system (which we custom-made), installed it today in about 1 hour and we love it! Everything from instructions to installation, to setting up our individual codes, to testing the system was EASY! The touch screen is a breeze to navigate. My 13 year old learned it in 2 minutes! Her face lit up when we told her that if anything ever happened when we were out someone is just a button away. Not only is this system fabulous, we saved money on our monthly monitoring fees and with the Link's system we get more options, more accessories, more peace-of-mind. You can monitor everything from your phone. The customer service staff are wonderful. Our re[ was with us from the beginning and answered every question and made sure we understood everything before we hung up. Thank you Link Home Security for keeping us safe!
- Lisa W, Port Richey, FL
From the first phone call, the level of support I've received from Link Home security has been outstanding. As this is my first alarm system, they answered my dozens (yes, dozens) questions quickly, accurately, and pleasantly. They were clearly more interested in making sure I understood the product without any sales pressure. After the sale support has been great as well. After installing the system I decided to add a few more sensors. Debbie quickly returned my calls to get the sensors programmed. (She even offered her cell phone number so I could reach her on the weekend). I couldn't be more pleased with Link Home Security.
-Ted E., Amherst, NH
I deal with a lot of vendors in my professional and personal life, and hands down the service I get from you and the team at Link is the best! I recommend you to everyone.
- Mary Anne, Fremont, CA
Love my 2gig and alarm.com remote capabilities, scenes, rules and notifications...
John - Eldersburg, MD
My system is fully installed and working. It is awesome, and really has everything I had hoped it would and more.
Dane - West Chester, PA
In an industry where bad customer service seems to be a given, Link Home Security is the exception to that rule. With excellent prices and customizable services (and a charming lady like Debbie working for them) I have been ecstatic with my Link alarm system.
Matt - Parker, CO
Thanks again … you guys made my wife happy this morning at 5 am when she was able to control the thermostat with her phone and then able to set the alarm.
Daniel - Oregon, OH
This system is great and so is the service!
Ron - Fishers, IN
Thank you for your excellent customer service. Makes me feel confident in choosing Link to protect my home and family.
-Rick, Vancouver, WA
I'm glad I came across you after much looking, it's actually surprising to me that I went with you! I have been corresponding with (another DIY company) and my local company for awhile now and just didn't feel totally there yet till I spoke with you.
Ron - Lake Orion, MI
I have been selling paint for the last 25 years and I rarely come in contact with people who truly have customer service skills as you do. I will sure and tell anyone who is looking at alarm system to contact you.
Brian - Baltimore, MD
I can't thank you enough for all your support and help!!
Michael - Huntington Station, NY
You have been tremendously helpfull! I look forward to many years with your company.
Jason - Danville, CA
It is very far and few between to have such quick a response for even just simple questions. I am so happy with the service you have provided for us and am glad we chose Link Home Security.
Jamey - Calvert City, KY
Thanks again, you guys rock!
Joshua - Chesterfield, VA
I want to tell you that we just love dealing wth you. You are so thorough and we just feel very safe dealing with you and your company!
Tom - Perrysburg, OH
I want to thank you for all your help. I now feel like I am one of the Link family. I appreciate the personal attention very much.
Owen - Marietta, GA
You have been absolutely fantastic during all of this.
Tim - Sanford, FL
You are the best! Thanks again!
Greg - Leonardo, NJ
Thank you Debbie. Working in customer service I appreciated the heads-up/ honesty. Working with you and Travis has been nothing short of amazing. I really appreciate the time and patience you two have provided me.
Michael - Lakewood, CA
At this time I am remodeling my personal residence, and was in need of a state of the art alarm system. After much research I decided to purchase the 2Gig Alarm system and monitoring from LINK Home Security. My Sales Rep. Misti Alsup, was so helpful and knowable during the decision and ordering process. I was so pleased with your products, shipments arrived on time and all parts were labeled individually and properly . After the initial testing I found a couple of items that did not seem to be working properly, so I contacted Debbie Elliott and she was extremely attentive; handled my problem in an speedy efficient manner. What's more she followed up to make sure that the problem was corrected to my satisfaction. I would not hesitate to recommend your company or the 2Gig product line to anyone in need of an alarm system. This vendor is truly a class act and can definitely be relied upon to perform in a professional manner.
Larry - Carefree, AZ
Thank you so much! You guys have been great!
Jeff - Benton, AR
I cannot believe your company's level of customer service. Thank you again for your level of commitment to your customers!
Bart - W Jordan, UT
Working in the security and criminal justice field over the past 15 years has definitely heightened my concerns in regards to my family's safety. So I decided to purchase and install the SafeLife Alarm wireless security system. With the Link Home Security system, my protection needs are covered and, "with ease". I purchased the Link Home Security wireless security system because it's easy. My system was delivered to me programmed and ready to go. The system came fully functional with each wireless station labeled for quick installation to its dedicated location, 2 remotes for distant access and control and the touch screen control panel programmed ready to go. Installation took me only a few minutes for each desired location. I simply removed the protection label from the backside of each pre-programmed wireless station revealing the sticky tab and quickly securing them in my desired locations. Next, I simply plugged in the control panel which quickly provided me with the desired security all within minutes of delivery. The ease of this system eliminated the frustration and complication of wired systems and costs generated from professional installation. This system is easy to navigate as the control panel provides me with access to my individual pre-programmed stations, reminders of unsecured stations such as open windows and doors, a backlog history of activity, loud sirens and desired door chimes when my system is breached. The control panel also has provided me with an easy to navigate menu to make any desired changes to each station and allowing me to take charge of my family's safety.
All this plus the #1 monitoring service provided by Link Home Securityhas put me in control of my security needs providing protection for my family and any concerns to rest."
J. Larson - Roy, UT
Link Home Security is amazing! SafeLife is not the typical pushy alarm company. I was able to purchase the alarm system I wanted without feeling pressured to add components I didn't want. The installation was painless and it is so easy to use. The technology in the alarm system is cutting edge; I especially enjoy the remote access capabilities. I would definitely recommend SafeLife to friends and family!
Ryan, Infogenix - Orem, Utah
Link Home Security provides an amazing service. They helped from the first moment I decided on an alarm system and continue to provide excellent service to this day. The staff was very knowledgeable and professional and offered help and assistance whenever necessary. The system itself is very easy to install and has all the features I could possibly want. Since my initial purchase of the system, I have expanded it to include additional sensors with no problems. The helpful staff ensured that I was buying the correct sensors for my situation and needs. The actual components themselves are well made and function without any issues. The customizable nature of the control panel and sensors is invaluable when it comes to setting up an alarm to your exact specifications. I hope that my alarm system is never needed, but I am happy to know it's there watching over my house.
Andy - College Station, TX
I chose Link Home Securitybecause they use the latest web and smartphone enabled technology, which allows me to monitor and control my home security from anywhere. The z-wave compatible control panel gives me home automation for my lighting and thermostats. SafeL:ife Alarm's customer service is top notch. They are extremely knowledgable about their products and services and can be reached by phone or email very quickly. The web based setup and self installation kit is very intuitive. I highly recommend Link Home Security.
Kevin - Philadelphia, PA
The setup a breeze and just as you described. Also, having the sensors setup and labeled was a great help. No complaints at all. Great service!
James - Las Vegas, NV
Debbie, thank you! I'm amazed by your customer support! I wish every company had your standard of support. Thank you for all of your help.
Ken - N. Charleston, SC
I just recently purchased a Link Home Security alarm system. I was initially concerned about a do it yourself alarm system but Debbie Elliott assured me that the alarm system was top notch and very easy to install. In my opinioin, she has went well beyond 100% by providing assistancesupport to me after hours to get the alarm installed and setup. This has truly made me a happy customer and I will recommend SafeLife Alarm to family and friends.
Thank you Debbie!
Ken - Collinsville, IL
I spent months researching alarm systems to replace my aging system and finally chose the Go Control system by 2GIG. I ended up with Link Home Security just because their approach to us "do it yourselfers" was intriguing. (Most companies don't allow DIY control) What I didn't expect was the total commitment they have to their customers. It's so refreshing to deal with a company who truly cares about their customers experience and success with them.
I went to their web site and selected all the sensors, smoke alarms, etc. that I wanted my system to control. I contacted customer service several times and they were able to answer any question I threw at them. (This company actually answers the phone)
After I ordered my system, it was delivered to my door with all the sensors labeled, tested and programmed into the control, ready for installation. You couldn't ask for a more simple system to install. Safe Life even called me during my installation to see how everything was going. It doesn't get any better than that.
After your alarm.com account is set up, you have total control of everything you selected in your system right over the internet with any computer or phone. This system is so intuitive, there is virtually little to no learning curve at all.
I can't say enough about the company's employees and managers, their knowledge and commitment to customer satisfaction to the just down to earth, friendly attitude they convey. I'm looking forward to a very long relationship with this company. I would highly recommend Safe Life Alarm, without reservation, for all your alarm needs.
Kent - Mission Viejo, CA